| "> | | | | the terrorist called stress. Living in constant fear or |
| "Which is more of a threat to your health: Al Qaeda or | | | | stress has negative psychological, physical, and |
| the Department of Homeland Security?" was the | | | | emotional consequence to one's health and ability to |
| provocative lead in question to a recent article entitled | | | | perform. |
| Living in Fear and Paying a High Cost in Heart Risk. | | | | I kept reflecting on how important it is for everyone, |
| The article states that the answer is not as clear cut | | | | but critical for leaders, to learn how to manage and |
| as you might think. A study published in the Archives of | | | | navigate our emotions and stress. One tool I teach in |
| General Psychiatry, which tracked the health of a | | | | my resiliency programs is the Reaction Cycle (our |
| representative study of more than 2,700 Americans | | | | body's way or reacting to a perceived threat), which |
| before 9/11, began monitoring people's fears of | | | | teaches us how we can intervene at three critical |
| terrorism for several years post the attack and found | | | | phases of the cycle: Preparation, Interpretation, and |
| that the most fearful people were found to be 3 to 5 | | | | Escalation, to bring our thoughts, emotions and |
| times more likely to receive diagnoses of new | | | | physiology back into equilibrium. I reflected on leaders |
| cardiovascular ailments. | | | | who rely on fear as part of their leadership style and |
| I recalled that during the period of this study that | | | | the consequences it has on performance and on the |
| Homeland Security devised a color coded scale to | | | | health of the people they lead, as well as on their own |
| alert us to the level of threat present in our | | | | health. |
| environment. I'm sure you can recall the numerous | | | | Alan Deutschman in his book, Change or Die, points out |
| news conferences with the Attorney General and the | | | | the misconceptions about change; if you give people |
| Director of Homeland Security, which warned us of | | | | the facts, create enough fear and then add force that |
| potential threats and caused us to take heed of our | | | | change happens. In fact the 3 F's are the saboteurs of |
| surroundings. Little did we know that these warnings, | | | | change. Joseph LeDoux says, "Emotions are a critical |
| which were meant to help us were in fact causing risk | | | | source of information for learning." Emotional |
| to the health of our hearts. | | | | Intelligence informs us that fear is a legitimate and |
| It was during this same time period with messages of | | | | critical emotion; without fear there probably wouldn't be |
| risk and threat filling my thoughts, I was sitting in an | | | | a human species. However, to remain in fear is |
| airport waiting for a flight, when a metallic voice from a | | | | unproductive for health and performance and to bring |
| loudspeaker broke into my reflections informing me | | | | about constructive change. |
| that the level of threat was elevated to orange and to | | | | We need fear to alert us to the dangers confronting |
| not leave my bags unattended! My amygdala, our 911 | | | | us in the 21st. century and to serious threats to our |
| response center in the brain, prepared me to take | | | | well-being and to our organizations. However, we need |
| flight, freeze or fight. I scanned all the faces in the gate | | | | to learn how to move out of fear and into hope and |
| area looking for foes and at the same time looked for | | | | optimism if we are to create a sustained effort to deal |
| the nearest exit. It was scary, absurd and reality all at | | | | with the new realities of the world. Leaders need to |
| the same time. Realizing that if I were to continue with | | | | use their heads and hearts to navigate these new |
| my profession and life I would need to come to terms | | | | realities and they need to engage the heads and |
| with this new reality and not allow fear to rule my life. If | | | | hearts of their employees to be successful. To use |
| I didn't, the findings of this study indicate that I could | | | | fear and to fear, fear is to risk losing your business |
| have been risking my health and potentially die from | | | | and your life. |