Improving Accuracy in Mental Health Assessment and Treatment

Decisions in mental health treatment are oftenNonetheless, he agreed to meet with me regularly and
relatively subjective and clinical judgment is prone tothen as we worked further, and as I became
errors. But must it be that way? concerned that his problems might have a biological
There is a solution, but, since this problembasis, to undertake neuropsychological testing and a full
characterizes all of our work, finding it can beneurological workup. In fact, since he suffered from
challenging. To start with, the clinical decision makerheadaches, with the neurological workup he wanted an
and the subject are both human beings, their reactionsMRI of his brain done.
eluding any "empirically supported" treatment protocol.Why go to all this trouble and expense in assessing
For example, the difficulty in arriving at an effectivethis relatively ordinary case? Typically someone like
treatment plan is compounded by variations in the wayOwen would be swept into a once weekly treatment,
mental health labels are understood by a clinician.possibly emphasizing CBT. The initial cost of these
Consider depression. When clients describeevaluations, without including the cost of
themselves as “depressed,” how do we knowpsychotherapy, was to be about $3000. Using the
exactly what they mean? For one, “depression”bare bones approach, minus the testing and
may represent momentary discouragement. Anotherneurological workup, we could infer that Owen
may be suffering from a relatively fixed biologically orsuffered from ADD and executive function problems.
personality disorder-based dysthymia. ABut would that be the whole picture?
practitioner’s choice of treatmentThe initial clinical assessment allowed me to start
strategy—psychotherapy, medication, orOwen on ADD medication while the full evaluation was
both—hinges on her or his impression of the etiologybeing conducted. The neurological examination showed
and character of the client’s depression.entirely normal results, as did an MRI of his brain. To
To reduce this margin of error, together withfurther assess the cause of his headaches, he also
colleagues at the Center for Collaborative Psychologyhad his cervical spine X-rayed. The results, again, were
and Psychiatry in Kentfield, California, I have evolvedentirely within normal limits, leaving the source of his
an approach that improves accuracy in assessmentheadaches obscure, most likely anxiety-induced.
and treatment.  This method emphasizes methodicalNeuropsychological testing underscored the
fact finding, a careful clinical evaluation, the use of testseriousness of Owen's combined ADD and
data whenever possible, and continual feedbacktemperamental idiosyncrasy. While irritability is
between the therapist, client, and, at times, significantfrequently associated with both childhood and adult
others. Clinical progress is carefully monitored andADD, further testing was eventually needed to fill in the
revisions of the treatment undertaken as needed. Weblanks about Owen's diagnosis.
call this model “collaborative” to underscore theSix months later a supplementary set of psychological
centrality of the alliance between therapist and client(personality) tests were done, in part to track Owen's
and, in the case of children and adolescents, betweenprogress. My colleague, Philip Erdberg, conducted these
therapist and parents. Whenever possible there is aand joined our treatment team as the "third member,"
third member of the treatment team, amentioned above. His unique take on the situation,
psychologist-assessor, who performs an initialbuilding on the neuropsychologist's, emphasized Owen's
psychological or neuropsychological evaluation of theintelligence and creativity. Owen craved constant
client. Abbreviated assessments are repeated atstimulation setting up a vicious cycle: he'd get bored,
intervals to follow the client's progress.   seek novel situations, get bored again, and so on,
Perhaps you are thinking, “All well and good, but canbecoming progressively more unproductive. Even if I
my clients afford these enhancements towere able to engage Owen in understanding and
treatment?” And you may be concerned thatfinding alternatives to this habitual pattern, there was
incorporating a third person into the treatment team willevery reason to expect that his proclivity for bailing out
interfere with the treatment alliance. Further, what if theof situations would be repeated in our work together.
client becomes skeptical about the therapist's clinicalSo, I had to be especially creative in strategizing our
opinions, preferring the psychologist-assessor’swork. I also collaborated with Owen's parents, guiding
findings to the therapist's?them on how to manage him.
While, of course, these issues arise, at the Center weAs we worked with his ADD and executive function
have almost always been able to use them to ourproblems, Owen agreed to ten to fifteen sessions of
clinical advantage. In the sixty-plus cases we havebehavior training with a psychologist who specialized in
completed, this third person, when properly trained inADD. Cognitive-behavioral interventions helped him
our collaborative technique, has virtually always madelearn to sit still and deal with his impatience. Owen also
the treatment stronger. And, we have found that aneeded encouragement, in the form of confirmation
third, consultative presence usually helps keep the clientthat indeed he was a fish out of water and would
in treatment.have to stretch to comprehend and reach others who
Money is an individual issue, but we believe that ifwere not as smart and creative as he. Since Owen
treatment is supported and focused by goodsaid he wanted to have friends, he acceded that
psychological assessment, it will likely prove lessadjusting his attitudes and behavior should be worth
expensive and more successful than one initially guidedthe effort.
only by subjective clinical impressions.Of course, we could have done an assessment with
Consider the following case:no bells and whistles, no neurological or
Owen, 22, is bright, maybe brilliant, but moody andneuropsychological assessment, no extension of
remarkably stubborn. Awkward and disheveled, picturetesting. But since everyone was exasperated with
him in a Parisian garret drinking absinthe and talkingOwen, a diagnosis and a “fix” were needed. I
philosophy. Despite enormous potential, Owen wallowsbelieve the extra expense of the neurological and
in a puddle of mediocrity. He falls in love hard, butpsychological workups was more than justified—as
relationships don’t last. Owen’s parents, twoa result, we knew exactly what we were treating.
straight-arrow accountants, inevitably compare him toHence, we could tailor the treatment and its
his older brother, a Harvard graduate bound forinterpersonal and behavioral components precisely to
medical school. They unremittingly focus onOwen's needs. No wasted effort, money, or time.
Owen’s professional success, finding his uniqueThere you have it: a procedure that includes careful
needs and idiosyncrasies difficult to understand.assessment and in this case  psychological testing, a
Owen was referred to me after being expelled frommedical evaluation, ongoing formal evaluation of
college for the second time in three years. A yearprogress, and structured collaboration between client
earlier an incident of drunken rowdiness ended his stayand practitioner. I believe this assessment and
at an excellent California university. He then managedtreatment procedure is more accurate and reliable
to transfer to a rigorous private college where hethan the strategy we psychotherapists typically use; it
failed to do his schoolwork. By the time of referral, hisis ultimately also likely to be more cost effective. True,
parents were so perplexed they were willing to let meI'm a psychiatrist, but so much of what I do is
“do anything" to help.psychotherapy. I doubt that differences between our
I arranged to meet with Owen's parents and thendisciplines should modify the recommendations I have
Owen. As his parents had warned, Owen was moodymade. Given the subjective nature of our work, I
and reluctant to receive help. “Nothing wasbelieve that any movement toward therapist accuracy
wrong,” he insisted, "outside of my parents'and accountability for treatment results should be
heavy-handedness and excessive worry."welcome. I hope you come to share that conviction.