| Forward-looking long term care administrators have | | | | We undergo waking hypnosis all the time e.g. in the |
| long pondered how to eliminate the dejection and | | | | theatre when an endearing character dies we may |
| malaise that infests their facilities. They have heard | | | | cry and feel hopeless; if our parents continually told us |
| about culture-change and tried various solutions: staff | | | | how stupid we were, we may grow up actually feeling |
| wearing regular clothes, pleasant bird cages, providing | | | | stupid. THE SAME SITUATION can be perceived |
| more resident options and meetings about | | | | differently by different people based on the story of |
| communication skills with the staff. | | | | themselves that was internalized by repetitive |
| However, nothing seems able to generate the | | | | pervasive conversations. |
| meaningful changes needed for a pleasant and more | | | | One person is treated for cancer and describes the |
| optimistic environment. | | | | therapeutic experience as miserable and the worst |
| How Do You Transform Long Term Care from Being | | | | time in my life. Another describes it as just a difficult |
| A Festering Incubator of Malaise and Hopelessness to | | | | challenge. |
| Becoming an Uplifting Gallery to Resident Achievement | | | | Both had almost identical experiences and walked |
| and Accomplishment? | | | | away with vastly different interpretations, stories and |
| I have practiced clinical psychology for 30 years and | | | | feelings. We learn thru repetition. Repeated |
| treated hundreds of elderly patients for depression and | | | | suggestions and conversational themes associated |
| anxiety. I have concluded that insidious communication | | | | with emotionally charged experiences are powerful in |
| patterns within long term care facilities themselves are | | | | crafting a certain role for a resident in a particular |
| often at fault. | | | | story. |
| These, combined with the out-dated techniques used | | | | The residents internalized story can change over time |
| by the mental health providers they use, inadvertently | | | | because it is contingent on the type of consistent |
| create the conditions which cause residents to be | | | | interactions in which s/he is engaged. Interactions or |
| even more depressed and dejected. | | | | conversations need not be verbal, but are often |
| There is a growing concern that the only mental health | | | | composed of nonverbal components. A nurse who is |
| care residents often get is from geriatric psychiatrists | | | | gruff in manner is sending the suggestion that the |
| who often miss the feelings they experience about | | | | resident is a pain or perhaps inept. Every interaction |
| their plight. Just write a prescription, maybe tell them | | | | with a resident should be seen as resulting over time in |
| how their thinking processes are distorted, check in | | | | a better or worse outcome for the residents felt |
| occasionally and see you later. | | | | sense of self. |
| The use of medication is often the only treatment a | | | | Strength-Embedded Psychotherapy starts to treat |
| resident receives, even though the research literature | | | | resident depression and anxiety by using asset mining, |
| clearly and consistently emphasizes that it must be | | | | a method of sensitively, yet tenaciously, unearthing any |
| combined with psychotherapy to achieve optimal | | | | improvements, large or small, that can be credited to |
| outcome. | | | | the resident. Then s/he implements the skillful use of |
| However, many psychologists use pathology-driven | | | | conscious conversation: manifesting attention, imbuing |
| psychotherapy in their treatments. They build and | | | | constructive meaning and significance to resident |
| expand on the problems and repeated complaints of | | | | suffering and replacing problem-saturated |
| the resident thereby encouraging their impact on his | | | | conversations with strength and progress saturated |
| her awareness. They often contribute to the lack of | | | | ones. |
| significance and de-humanization residents feel | | | | These techniques are reinforced by the long term |
| because their approaches are often too impersonal, | | | | care staff and are used over time with repetition and |
| mechanistic and dismissive. Consequently, resident | | | | consistency. The therapist then incorporates them |
| losses continually loom larger in consciousness. | | | | deftly in the residents internalized story, occasionally |
| They generate impersonal case histories, which fail to | | | | over his/her objections, so that the new plot can be |
| illuminate each individual's experience in the struggle to | | | | internalized and eventually changed from one starring |
| survive illness. Residents, too, increasingly complain | | | | resident victimization to one showcasing mastery. |
| about this crisis of having no meaning-nothing to live | | | | Throughout the process, the resident will often |
| for. | | | | tenaciously attempt to revert to saturating |
| This underscores the need for a cutting-edge mental | | | | conversations with problems and references to |
| health program that addresses meaning obtained by | | | | victimization. The resident craves continuity of the |
| the resident from his/her travails and his/her strengths | | | | problem-saturated story which s/he has internalized. |
| and successes, no matter how small. This dignifies him | | | | After all s/he has depended upon it, often at great |
| her. After all, that is what culture-change is all about! | | | | emotional cost, for a consistent sense of identity. |
| What Most Mental Health Providers Do Not Know | | | | However, with consistency and over time, the new |
| about How Residents in Long Term Care Become So | | | | trance starts to take effect with the resident |
| Depressed | | | | experiencing him/herself as masterful and potent, |
| Conventional mental health providers miss the point | | | | rather than miserable and hopeless. |
| that the resident makes sense of his/her world by | | | | Compare SEP-strength-embedded psychotherapy |
| creating a coherent facility persona by subconsciously | | | | with the usual pathology-focused techniques of most |
| crafting a particular story and role for him/her in it. We | | | | mental health providers. Talk to a resident for 15 |
| have all seen the abandoned residents, betrayed | | | | minutes; just write a prescription and follow-up |
| residents, and the ostracized residents. When we see | | | | occasionally. If you are a psychologist, tell them how |
| no objective verification, we conclude that they are the | | | | their thinking processes are distorted. Then over-use |
| result of internal dramas that the residents are really | | | | empathy to the point that the resident is repeating the |
| feeling and living which have been created by | | | | same miseries and complaints over and over to the |
| inadvertent, though insidious, hypnotic processes taking | | | | point that they loom ever larger in consciousness. |
| place in the facility itself. | | | | These pathology-driven treatments continue to infest |
| Just like the stage hypnotists subject really feels like | | | | long term care with dire results. They build on the |
| and becomes a barking dog, the facility resident | | | | problems of the resident and build their impact on his |
| becomes and feels like a victim drowning in his/her | | | | her awareness. They often contribute to their |
| own tragedy. Therefore, the residents hopeless story, | | | | insignificance and de-humanization because they are |
| though not necessarily a FACT, becomes one. | | | | impersonal, mechanistic and dismissive. Consequently, |
| And unfortunately the screaming misery that results | | | | resident losses continually loom larger in consciousness. |
| becomes the biggest FACT of all! | | | | The train to culture-change is moving faster. Not |
| Implications For Your Facility: | | | | changing your mental health provider to one who |
| This insidious waking hypnosis is induced by repetitive | | | | emphasizes strength and success-based approaches |
| problem-saturated conversations taking place in the | | | | can put you in danger of being perceived as an |
| facility. THAT IS Right! The CNAs, nurses, therapists, | | | | uncaring dinosaur later. On the other hand, |
| families, doctors and residents themselves unknowingly | | | | enthusiastically adopting it now can position you as a |
| collude, by their use of various interactions and words, | | | | forward-looking pioneer who is contributing to the |
| to create a reality which is catastrophic, demoralizing | | | | historic changes taking place in the long term care |
| and futile. | | | | industry. |